Issues

  • I am not able to Upload Video...

    I'm always getting error "ErrorType": GENERAL ,"Message" : "Partner-Upoad failed.." VideoUrl : https://1drv.ms/v/s!AiiFc3qWiUt4gSKQQsNVLa2egO6h

    Status: Proposed | Reported by Futo Mon, 31 Jul 2017 00:49:53 GMT
  • 500 - Internal server error on any query

    { "statusCode": 500, "message": "Internal server error", "activityId": "c9b993a7-1c60-4653-9f93-09315d708936" } There is the response to https://videobreakdown.azure-api.net/Breakdowns/Api/Partner/Accounts Also I have the same responses on all queries and using try API from web too!!!

    Status: Proposed | Reported by Артем Tue, 18 Jul 2017 21:08:23 GMT
  • Breakdown API

    Hi, I am using Breakdown API which was implemented in Java. Under my Eclipse enviornment I am using httpclient-4.5.3.jar, httpcore-4.4.6.jar files. I am getting compilation error: HttpGet request = new HttpGet(uri); request.setHeader(tokenkey, tokenvalue); // Request body StringEntity reqEntity = new StringEntity("{body}"); request.setEntity(reqEntity); setEntity method can not able to find. Do you have any suggestion to use alternative method for this? Thanks, Muvva.

    Status: Proposed | Reported by Peda Tue, 11 Jul 2017 00:46:00 GMT
  • Video upload fails with a general error

    I'm trying to upload a file using the API (through my code and through your API tool) but I keep getting a 500 error code. The error message contains some trace id, but I'm not sure where I can find the trace's logs... This is from one of my attempts: "ErrorType": "GENERAL", "Message": "Partner-Upload failed. Trace id '5a908e97-2433-4490-8092-8aac21d0aedc'."

    Status: Proposed | Reported by Eyal Tue, 04 Jul 2017 13:33:44 GMT
  • Connection forcibly closed by the remote host

    I'm doing a very simple upload scenario based on the sample code, but my connection is getting closed by the remote system. + InnerException {"Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host."} System.Exception {System.IO.IOException} Dropping into fiddler for more detailed analsysis, but hoping someone has seen this already.

    Status: Proposed | Reported by Darren Thu, 22 Jun 2017 19:43:54 GMT
  • Videos not available in the Video Indexer UI

    Hello, I have posted several videos to the indexer API, and can view the breakdown. I also received an email indicating the vidoes were processed. However, the videos are not visible in the Video Indexer UI (https://www.videoindexer.ai/?tab=account). If I upload videos through that UI, they are indexed and visible. Note that the account name is ken-1743f4. Also when I click on the "Watch Now" link in the video-ready email, the site reports "Error You are not allowed to access this video." I have tried logging out and in, and both the API and the video indexer site are associated with the same login. Can you assist, and determine how I would connect the video indexer site and the breakdown API? Regards, Ken

    Status: Proposed | Reported by Kenneth Wed, 21 Jun 2017 19:12:02 GMT
  • I am not able to upload Video

    I am always getting error "ErrorType": "URL_UNREACHABLE" when i am uploading video from my one drive url

    Status: Proposed | Reported by Rachita Wed, 14 Jun 2017 06:23:10 GMT
  • Widget Insight URL Unauthorized Access

    Does the generated widget insight url expires? After an hour I was not able to access widget insight url. It shows "You are unauthorised to access this video".

    Status: Proposed | Reported by Roshan Tue, 13 Jun 2017 13:13:26 GMT
  • Error 500 when displaying the Player Widget in Internet Explorer 11

    When I display the URL I get from the Get Player Widget URL method in Chrome, all is working as expected. However, in Internet Explorer 11, I am getting the following error report:

    
    [HttpResponseException: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the 'Response' property of this exception for details.]
       Rodman.WebApp.Controllers.<ViewWithShortIdAndAccessToken>d__2.MoveNext() +773
       System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +144
       System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +84
       System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() +49
       Rodman.WebApp.Controllers.<Player>d__1.MoveNext() +399
       System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +144
       System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +84
       System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) +143
       System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeAsynchronousActionMethod>b__36(IAsyncResult asyncResult) +23
       System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +112
       System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +452
       System.Web.Mvc.Async.<>c__DisplayClass33.<BeginInvokeActionMethodWithFilters>b__32(IAsyncResult asyncResult) +15
       System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +37
       System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +241
       System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +29
       System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +111
       System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +53
       System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +19
       System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +51
       System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +111
       System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +606
       System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +288
    

    Status: Proposed | Reported by Alexandre Wed, 31 May 2017 14:09:20 GMT
  • Video Upload issue

    Was trying to upload video using video indexer upload api, called api with name and privacy parameters and api url is also correct, still unable to upload file due 404 (Resource Not Found) error to preflight request. PFA, attched image which show

    Status: Proposed | Reported by Roshan Wed, 31 May 2017 12:40:34 GMT

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